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**Recommended time period: Every two years or after a failed waterproof test (depends on use, climate e.g.) Maintenance Service Mechanical Chronograph Movement (ETA / SELLITA) – CHF 250. Maintenance Service Mechanical Movement (ETA / SELLITA) – CHF 170.
- Checking of the factory parameters and functions of the watch.
- Cleaning and lubrication of the escapement and the balance wheel.
- Cleaning of the case and bracelet and replacing of all gaskets.
- Checking of the aesthetics and functions of the watch.
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Analysing of the movement and testing of the various functions of the movement.You will find an overview of the recognised specialist retailers here and the service centres are listed below. Please note that maintenance should only be carried out by a recognised maintenance centre. The following types of maintenance services are available. In order for this to be the case in the long term, we recommend that you carry out regular maintenance. Your NORQAIN watch is a complex instrument, consisting of a multitude of different components that work together in the smallest space and thus guarantee optimal performance around the clock. If there is no International Manufacturer’s Warranty or the activation code has not been activated.Damage caused by tampering with the watch by a retailer, distributor, or service centre not authorised to service NORQAIN.Wear due to normal use and aging of the watch.Damage due to incorrect handling or incorrect use of the watch.Damage caused by external influences, natural disasters, accidents (blows, shocks, etc.).The following events are not covered by the warranty: If the NORQAIN watch was purchased from an authorised NORQAIN retailer, this warranty can be claimed by presenting the official international manufacturer’s warranty at an authorised NORQAIN retailer, distributor or NORQAIN service centre ( The international manufacturer’s warranty must include the date of purchase, the serial number of your watch and the activation code to be recognised by an authorised NORQAIN retailer, distributor or service centre.Īs part of this International Manufacturer’s Warranty, an authorised NORQAIN service centre will perform service and repair work on your watch.
The warranty can be extended to five years* for the Manufacture Calibres and to three years* for ETA and Sellita movements by joining the NORQAINER club at Register within one month after your purchase in order to have the warranty extended by one year. Every NORQAIN watch comes with an international manufacturer’s warranty of four years for the Manufacture Calibres and two years for the ETA and Sellita movements.